ABP Duty Manager-Immingham-Humber-Hull-Goole-Grimsby

  • -Immingham-Humber-Hull-Goole-Grimsby, -Immingham-Humber-Hull-Goole-Grimsby, United Kingdom
  • Full-time

Company Description

  • Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.


Values:
Delivering the exceptional, every day

• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture – our core values and how we behave

Job Description

An exciting opportunity has arisen at one of our key transport sites to lead and partner with ABP , managing security operations across ABP  Humber sites

For the individual to be successful in this role they will need to bring a strategic and innovative approach to ensure that security at all sites is best in class; they are  an exciting and inspirational leader able to communicate and build effective and trusted relationships across both organisations;  therefore we are looking for the following requirements

 

·         To partner with ABP  to ensure the smooth and efficient management of the cruise operations.

·         To partner and build trusted relationships  with security agencies, emergency services and government regulatory bodies

·         Bring proven experience and demonstrable depth of knowledge and expertise in managing security with high profile clients across large, multi and complex sites

·         To consistently evaluate and analyse security risks for   ABP  and liaise with Mitie senior management  to bring innovation, best practice and cost effective technology solutions to the contract for maximum security of the operation

·         Ensure the creation and successful implementation of a strategy designed to grow and enhance the security offering to ABP

·         To lead and develop the operational security teams to be committed and enthusiastic  to deliver best in class security

·         Accountable for the development and training of security teams so that security, safety and customer services is  paramount in everything they do whilst operating on behalf of ABP

 Job Specifics

 

  • Responsible for the day to day management of a large security guard force within a highly regulated port related environment; to the requirements of the Maritime Security & Resilience Division (MSRD) of the Department for Transport
  • Producing and reviewing risk assessments
  • Ensuring continual improvement
  • Reviewing customer requirements and implementing improvement.
  • Ensuring that all security staff have an appropriate understanding of port security and policies, giving advice and instruction as necessary;
  • Preparing and delivering safety and security awareness training;
  • Conducting security drills and inspections, preparing reports and holding debriefing sessions;
  • Maintaining pay and invoicing systems;
  • Maintaining an awareness of industry activity and legislation and of MSRD’s strategic view;
  • Ensuring compliance to the international ship and port facility security code (ISPS)
  • Ensuring compliance to the terminals port facility security plan (PFSP)
  • setting performance expectations and providing performance feedback,
  • recommending and implementing awards,
  • identifying and implementing  training needs,
  • Ability to provide constructive challenge and feedback.
  • Experienced in  coaching and development to develop effective succession plan
  • Creating a positive and inclusive culture where people feel great to come to work  
  • Communicating plans to key internal stakeholders.
  • Influencing and bring people with you to successfully implement change.

Main duties

  • Management of security operations in compliance with DfT and ABP requirements identifying operational impacts of any process changes, new directions or audit recommendations.
  • Agreeing and implementing appropriate actions including the assessment of any resourcing implications, and any facility enhancements designed to meet the needs of the business.
  • Establishing the organizational structure and management systems required for threat identification, risk management, crisis management, employee accountability, and security of the facility.
  • To ensure service delivery levels are being appropriately maintained.
  • Making and implementing appropriate recommendations to improve standards, service and productivity on both short and medium term timescales.
  • Review, develop and implement, with compliance, appropriate measures to inform the Security section how they are performing against business critical criteria.
  • Maintain control and ensure on time and quality delivery of any security related projects through effective planning and liaison with ABP, including the development of  Service Level Agreements (SLAs) Key Performance Indicators (KPIs) Security Operating Procedures (SOPs) where appropriate.
  • Ensuring that all actions identified from health and safety inspections, risk assessments/accidents are recognised and addressed as required.
  • Meet with Health and safety representatives on a quarterly basis to ensure relevant issues are being acknowledged and dealt with appropriately.

·         Follow Group and company policies and procedures at all times;

·         Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

·         Use all work equipment and personal PPE properly and in accordance with training received;

·         Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;

·         recruitment and obtaining the required manning levels

 

Qualifications

  • Management of security operations in compliance with DfT and ABP requirements identifying operational impacts of any process changes, new directions or audit recommendations.
  • Agreeing and implementing appropriate actions including the assessment of any resourcing implications, and any facility enhancements designed to meet the needs of the business.
  • Establishing the organizational structure and management systems required for threat identification, risk management, crisis management, employee accountability, and security of the facility.
  • To ensure service delivery levels are being appropriately maintained.
  • Making and implementing appropriate recommendations to improve standards, service and productivity on both short and medium term timescales.
  • Review, develop and implement, with compliance, appropriate measures to inform the Security section how they are performing against business critical criteria.
  • Maintain control and ensure on time and quality delivery of any security related projects through effective planning and liaison withABP, including the development of  Service Level Agreements (SLAs) Key Performance Indicators (KPIs) Security Operating Procedures (SOPs) where appropriate.
  • Ensuring that all actions identified from health and safety inspections, risk assessments/accidents are recognised and addressed as required.
  • Meet with Health and safety representatives on a quarterly basis to ensure relevant issues are being acknowledged and dealt with appropriately.

·         Follow Group and company policies and procedures at all times;

·         Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

·         Use all work equipment and personal PPE properly and in accordance with training received;

·         Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;

·         recruitment and obtaining the required manning levels

Person Specification

To demonstrate expertise in leadership role in a regulated SIA, and maritime related environment, with demonstrable leadership and people management skills in Security leadership roles, preferably with experience of other .

 

To demonstrate detailed knowledge and understanding of operational practices, procedures and the statutory documents which govern security requirements in the transport maritime sector plus an understanding of the risks maritime security is posed with.

 

The successful candidates will have proven experience of Security project management and leading teams in a customer-facing environment. Experience of using data to understand and interpret trends. Candidates must have strong interpersonal and communication skills with a sense of urgency, ability to absorb various technical data, prioritise and to make sound decisions based on the information learnt. .

 

Additional Information

 Follow Group and company policies and procedures at all times;

Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

Use all work equipment and personal PPE properly and in accordance with training received;

Report any issues or training needs to your  Line manager and /or  via your divisional incident reporting system;

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