Quality Inspection Manager

  • Full-time
  • Department: Quality Control
  • Job Site: NPA
  • FLSA Status: Exempt

Company Description

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Job Description

Summary:
The Quality Inspection Manager is responsible for leading the Quality Inspection function across manufacturing operations, ensuring inspection activities, staffing, and resources are aligned with production schedules and operational priorities. This role ensures that quality inspection processes effectively support manufacturing throughput while maintaining compliance with internal standards, customer requirements, and regulatory expectations.

This position provides hands-on leadership to inspection teams across multiple sites, balancing quality rigor with production efficiency. As a key partner to Manufacturing, Engineering, and Operations, the Quality Inspection Manager proactively manages inspection capacity, mitigates quality-related production risks, and drives continuous improvement to ensure quality keeps pace with production demands.

Accountabilities:

  • Lead and manage the Quality Inspection team across manufacturing locations, ensuring appropriate staffing, coverage, and skill alignment.
  • Own inspection resource planning, including headcount, shift coverage, cross-training, and workload balancing to support production schedules.
  • Ensure inspection activities are executed in alignment with daily, weekly, and forecasted production requirements.
  • Partner with Manufacturing leadership to prioritize inspection activities based on production flow, bottlenecks, and critical build schedules.
  • Establish and monitor inspection performance metrics, including throughput, backlog, first-pass yield, rework, and defect trends.
  • Direct daily execution of in-process and final inspections to minimize production delays and quality escapes.
  • Identify and escalate quality risks that may impact production output, delivery commitments, or customer satisfaction.
  • Develop standardized inspection procedures, work instructions, and acceptance criteria to ensure consistency and efficiency.
  • Lead root cause analysis and corrective/preventive actions (CAPA) related to inspection failures, defects, and production disruptions.
  • Drive continuous improvement initiatives focused on inspection efficiency, defect prevention, and operational effectiveness.
  • Collaborate with Engineering to improve manufacturability, inspection methods, and design-for-quality practices.
  • Ensure compliance with applicable quality standards, certifications, and regulatory requirements (ISO, UL, ASME, etc.).
  • Support internal and external audits related to inspection processes and execution.
  • Provide clear and timely reporting to leadership on inspection capacity, staffing needs, risks, and quality performance.
  • Foster a culture of accountability, ownership, safety, and collaboration within the inspection and operations teams.
  • Serve as a key quality interface for production-related customer concerns, audits, and issue resolution when applicable.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
 

Attributes

  • Safety First: Champions safety as a core operational value on the production floor.
  • Have Humanity: Builds trust, respect, and engagement within teams and cross-functional partners.
  • Be Transparent: Communicates clearly on risks, priorities, and performance.
  • Drive Innovation: Seeks improved inspection methods and efficiency without compromising quality.
  • Be Resilient: Thrives in fast-paced manufacturing environments with shifting priorities.
  • Always Reliable: Delivers consistent results and follows through on commitments.
  • Grit: Demonstrates persistence and ownership in solving operational and quality challenges.

 

Qualifications

  • Bachelor’s degree in Engineering, Manufacturing, Quality, or related experience required; Master’s preferred.
  • 8–10+ years of experience in Quality or Manufacturing environments, with at least 5 years in a leadership role.
  • Proven experience leading inspection or quality execution teams in a manufacturing setting.
  • Strong understanding of production workflows, inspection capacity planning, and quality systems.
  • Experience balancing quality compliance with production efficiency and operational demands.
  • Knowledge of ISO 9001 or equivalent Quality Management Systems.
  • Experience with Lean, Six Sigma, or continuous improvement methodologies (certification preferred).
  • Strong leadership, communication, and cross-functional collaboration skills.
  • Data-driven mindset with experience using KPIs and metrics to drive decisions.
  • High degree of professionalism, integrity, and accountability.

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

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