Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

The Field Production Technician will support all Service Department functions, including preventive maintenance, testing, and troubleshooting. Experience in electrical wiring and mechanical bus installation is preferred. This position will require frequent travel for installation and service deployments.

Responsibilities:

The following responsibilities are not intended to be all-inclusive. Additional projects and tasks may be assigned as needed to support operational requirements. MCG reserves the right to modify or assign additional duties to this position based on operational needs.

• Perform equipment startup, commissioning, and site acceptance testing (SAT) at customer locations.
• Assist with troubleshooting electrical and control system failures in the field and provide corrective action recommendations.
• Conduct preventive maintenance inspections and complete required service reports accurately and timely.
• Verify wiring accuracy, torque specifications, and component labeling prior to energization.
• Support inventory tracking and organization of field tools, parts, and consumables.
• Interpret one-line diagrams, wiring diagrams, and layout drawings to support installations and repairs.
• Assist in preparing equipment for shipment, deployment, and field mobilization.
• Participate in emergency service response and outage support as required.
• Maintain calibration and proper care of testing equipment and tools.
• Document field modifications and communicate redline changes to engineering or project management teams.
• Read and interpret electrical schematics.
• Assemble control panels and equipment of varying size and complexity to meet client and product specifications.
• Perform pre-test quality control as well as final system testing.
• Take direction from FS Management and Field Service Technical Leads.
• Follow training instructions provided by FS Management and Field Service Technical Leads.
• Perform other duties as assigned.

Customer Service & Communication

• Communicate professionally with customers, subcontractors, and internal teams during field deployments.
• Provide status updates to project managers and service leadership regarding installation progress, delays, or technical issues.
• Represent the company professionally at customer sites and maintain strong customer relationships.
• Escalate unresolved technical or safety concerns to management promptly.

Safety & Compliance Enhancements

• Participate in pre-task planning activities before beginning work.
• Report near misses, incidents, and unsafe conditions immediately.
• Ensure compliance with OSHA, NFPA 70E, and customer-specific safety standards.
• Wear appropriate PPE at all times.

Required Knowledge/Experience

• 1-2 years working with ATS, control panels, switchgear, or similar power equipment, Required.
• TWIC Card, Required or the ability to obtain one.
• Industry Background: Power generation, utilities, oil & gas, marine, or energy sectors
• Electrical Skills: Solid hands-on experience with electrical wiring and/or electrical buss work.
• Tools: Proficient with multimeters, hand tools, and wiring equipment.
• Software: Comfortable with Microsoft Office for documentation and reporting
• Driver's License: Valid license with clean driving record (required for travel), Required.

Preferred

• Technical diploma in Industrial Electrical, Maintenance, or related field
• EGSA Certification
• PLC programming experience (Allen-Bradley, GE, ABB, Schneider, etc.)
• Relay programming experience (Basler, GE Multilin, Sepam, Woodward)
• Familiarity with communication protocols (Modbus & Ethernet)
• Experience with GE, Siemens, or Woodward devices

Education

• High school diploma or GED, Required.

Performance Metrics

• Attendance & Punctuality: Maintain 97% attendance rate with minimal tardiness.
• Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.
• Continuous Improvement Participation: Actively contribute at least one improvement idea per quarter.
• Safety Compliance: Zero safety violations or incidents; full adherence to PPE and safety protocol.

Values

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.
• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.
• Drive Innovation: Seek new ways to improve and take on new challenges.
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.
• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.
• Grit: Learn new things, actively seek feedback, and training.
• Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).