Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a Full-Stack Team Lead to join a team building an AI-powered conversational platform. The solution combines Python-based backend microservices running on AWS, a modern web application, and real-time voice technologies to deliver intelligent customer interactions. In this role, you will lead a cross-functional engineering team while remaining hands-on with architecture and code.

Responsibilities

• Lead, mentor, and coordinate a team of full-stack engineers (backend Python + frontend), QA, and BA contributors across the delivery lifecycle
• Own technical decisions for both backend (Python microservices, REST APIs, RBAC, AWS) and frontend (web application, UX/UI patterns) layers
• Collaborate with Project Manager and client stakeholders to translate business requirements into technical solutions
• Oversee integration of backend services with real-time voice pipelines (SIP / WebRTC / LiveKit) and third-party platforms (Zoho CRM, Google / Microsoft Calendar)
• Ensure platform compliance with multi-tenant SaaS patterns and regional/regulatory requirements
• Support CI/CD pipeline health, containerized deployments on AWS (ECS, Docker), and release processes
• Participate in sprint planning, estimation, backlog grooming, and cross-team governance meetings
• Contribute to technical documentation, runbooks, and post-implementation reviews
• Work closely with QA to support UAT test case coverage and release validation
• Collaborate with AI, frontend, backend and DevOps teams; drive architecture design, code reviews, and engineering standards across the team.

• 7+ years of software engineering experience, with at least 2 years in a tech lead or team lead capacity
• Strong proficiency in Python and backend microservices architecture
• Solid experience with frontend development (JavaScript, React)
• Hands-on experience with AWS services: ECS, CloudWatch, Secrets Manager, S3
• Experience with REST API design, authentication, and RBAC models
• Familiarity with Docker/Docker Compose and CI/CD pipelines (Bitbucket Pipelines or similar)
• Proven ability to lead engineers, run code reviews, and drive technical alignment across teams
• Excellent written and verbal English communication skills; ability to interface with non-technical stakeholders
• Experience working in Agile/Scrum environments

Nice to have:

• Experience with real-time voice/telephony systems (SIP, WebRTC, LiveKit)
• Exposure to AI/LLM or conversational voice platforms
• Knowledge of low-code/no-code platform configuration or workflow orchestration tools
• Experience with multi-tenant SaaS architecture
• Familiarity with Terraform or Infrastructure as Code (IaC)
• Usage-based / metered billing
• English — B2+

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• ForeverRemote work culture: make the most of the flexibility that comes with remote work. 
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.