Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

We are looking for a skilled Senior Python Developer with Google DialogFlow to design, build, and enhance conversational AI solutions. The ideal candidate will have hands-on experience with Google Dialogflow (ES/CX) and strong Python development skills to create, integrate, and scale intelligent bots and automation workflows.

Responsibilities:

• Design, develop, and maintain conversational agents using Dialogflow ES/CX.
• Implement intents, entities, contexts, fulfillment, and multi-turn flows.
• Build backend services, middleware, and integrations using Python (Flask, FastAPI, etc.).
• Integrate Dialogflow with APIs, databases, CRMs, and third-party systems.
• Implement advanced conversational features like event handling, slot-filling, rich responses, and voice interactions.
• Optimize NLP/NLU training data for accuracy and performance.
• Work with Google CCAI, telephony systems (e.g., IVR, Twilio, Genesys), or contact center integrations.
• Develop automated testing frameworks for conversational flows and backend APIs.
• Collaborate with UX, QA, and business teams to gather requirements and improve user experience.
• Monitor, analyze, and continuously improve bot performance and reliability.

• Hands-on experience with Google Dialogflow ES/CX (minimum 1–2 years).
• Strong proficiency in Python and frameworks like Flask / FastAPI / Django.
• Knowledge of REST APIs, JSON, and webhook development.
• Experience with cloud platforms (GCP preferred, AWS/Azure a plus).
• Familiarity with CI/CD pipelines, Git, and containerization (Docker/Kubernetes).
• Strong problem-solving, debugging, and communication skills.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).

Preferred Qualifications

• Experience with Google CCAI, Vertex AI, or contact center platforms.
• Exposure to speech-to-text, text-to-speech, and NLP models.
• Knowledge of JavaScript/Node.js for frontend or middleware integrations.
• Experience with analytics and monitoring tools for conversational AI (Dialogflow CX Insights, BigQuery, etc.).
• Prior work in IVR systems, voice bots, or multi-channel conversational solutions.

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.