Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication, and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, and to be a part of the international relentless team which helps the visionaries to change the world.

We are looking for a Senior Bot Architect to join our team, who will help us working on solutions and implementing technologies.

Responsibilities:

• Designing and implementing voice/chatbots
• Troubleshoot and resolve issues related to voice/chatbots.
• Assist in planning and estimating development projects/sprints.
• Take part in code reviews and contribute to team knowledge sharing.
• Provide technical guidance and support to other team members.
• Work in an agile environment, using methodologies like Scrum or Kanban

• 5+ years of experience in Bot Development (Node.JS/Python/C#)
• 2+ years of supervisory experience
• Strong experience in designing/developing flows of dialogs with various BOT frameworks like Azure Bot Framework. Google CCAI, Amazon Lex
• Experience with Conversational AI - ML Based Using Azure or Google or Amazon Cognitive Services
• Experience in Conversational AI - ML Based services to build Conversational Bot using various NLP tools.
• Experience in working with REST API calls, JSON, and systems integration.
• Ability to multi-task, solve problems and think strategically.
• Strong communication and collaboration skills
• 2+ years of experience in working with CI/CD pipeline
• Ability to work with business and technology teams to build and deploy an analytical solution as per client needs would be a plus

We offer

• Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• ForeverRemote work culture: make the most of the flexibility that comes with remote work.
• Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. 
• Global impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.