Miratech is an IT services and outsourcing company that provides services to multinational organizations all over the world. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains. Founded in 1989, Miratech has its headquarters in New York, USA; with R&D centers in Poland, Philippines, Slovakia, Spain, and Ukraine. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

About the Role
As an DevOps Engineer person responsible for supporting and maintaining critical business applications to ensure quality performance and alignment with business goals. You will perform installations, configuration, administration and patching/upgrades as well as development and bug-fixing. You will interact daily with internal employees, external customers relationships along with leadership staff to insure their needs are being met and issues are resolved. Having a working knowledge of enterprise web based customer portals along with experience in supporting multi-tier platform is critical to day-to-day operations.
You will work in a multicultural environment with talented colleagues in several European countries.

Responsibilities

• Provide day to day support of multiple Platform environments as part of the Applications team
• Perform installation, configuration, administration, patching/upgrades
• Maintain and support application environments by identifying system requirements
• Provide technical support and troubleshooting assistance on software application-related issues along with staying on top of product versioning
• Provide second and third level technical support for the Platform and its components
• Collaborate with R&D and technical teams from other services to tune and troubleshoot applications
• Plan and coordinate testing changes and upgrades. Ensure platform will operate correctly in current and future environments
• Debugs, implements, and provide thorough documentation of programs. Assists in modification of Customer platform to meet needs of the business, the client or end user
• Monitor system performance and perform system unavailability handling.
• Problem identification skills for issue resolution and root cause analysis
• Ability to successfully handle multiple priorities simultaneously.
• Strong troubleshooting and problem-solving skills
• Ability to work extremely flexible hours and support on-call duties and shift work
• On-call availability during off-hours in the event of service problems with the system.
• Effective time management to allow for involvement in special task order projects as assigned by the manager
• Works with other team members, including cross-functional teams, business users, and end users.

• Web based solutions operation & maintenance  experience – 3 years
• DevOps experience – 2 years
• English - Intermediate
• Working technical knowledge of networks, storage and servers (Windows)
• Knowledge of MS SQL
• Knowledge JIRA SD will be a plus
• Proven analytical and problem-solving abilities
• Ability to multi-task with a variety of production support, implementations, internal audit controls and application maintenance activities that overlap at any given time
• Capability to effectively prioritize and execute tasks in a high-pressure environment.
• Professional attitude with ability to work both independently and in a team-oriented, collaborative environment
• Highly self-motivated and directed
• Ability to travels across Europe, especially in the following countries: Spain, Italy, Germany, Norway, Sweden, Finland, Poland.

We offer

• Strong career opportunities for professionals
• A variety of international projects and mobility across projects
• Professional development support and professional certification opportunities
• Competitive compensation, advanced bonus systems
• Paid vacations and paid sick leaves
• Flexible work schedule with a possibility for teleworking
• Corporate health insurance program
• Modern and conveniently located offices with good working conditions
• Corporate, social and cultural events