Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 560 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 60+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

This job role is to handle P&C Operations of Anantara Kalutara Resort and Avani Kalutara Resort

• You are responsible for managing Team Member Accommodation ensuring higher internal customer satisfaction level.
• Ensuring the well-being of residents throughout their journey.
• Managing residents’ discipline and resolving escalated complaints or disputes
• Ensure that accommodation is clean, well maintained and attractively presented
• Inspect areas and ensure that all aspects of the accommodation are met and maintain hygiene and health and safety regulations.
• Ensure buildings and equipment’s are in good running conditions and ensure periodic maintenance are done on time.
• Ensure all legal compliances are met inclusive of local authority regulations.
• Manage accommodation cost and ensure expenses are within the budget.
• Assist Manager of P&C on Team Member welfare and CSR activities

• At least three years' experience in a similar role
• Knowledge and experience in housekeeping operations
• Customer Service Skills
• Effective supervisory skills
• Good interpersonal and communication skills
• Eye for detail