Chef de Partie
- Full-time
- Company Location: Avani Lesotho Hotel & Casino
Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
Operations and Product Quality
- Ensure standards of presentation and preparation of food items meet hotel & brand standards.
- Ensure mise en place is carried out in your allocated area of work to meet forecasted demand.
- Maintain portion control guidelines in order to ensure the profitability of kitchen is maintained.
- Record temperature checks on food and in storage areas as directed to ensure statutory requirements are met and report any variances are rectified immediately.
- Assists Sous Chef with all kitchen operations and preparation.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Assists in determining how food should be presented and creates decorative food displays.
- Assist with quality control and menu planning where appropriate.
- Report all damage, hazards and wear and tear occurring within your areas of work.
- Assist with various cleaning duties as required.
- Assist with the ordering of food materials as required following company procedures.
- Maintains purchasing, receiving and food storage standards.
- Ensures compliance with food handling and sanitation standards.
- Performs all duties of kitchen managers and employees as necessary.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with all applicable laws and regulations.
- Follows proper handling and right temperature of all food products.
- Operates and maintains all department equipment and reports malfunctions.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Follow proper food handling/holding procedures to include the maintenance of the HAACP temperature thresholds of all food products.
- Communicate food cost percentage to the team and ensure compliance.
Departmental Leadership – with the Sous Chef
- Ensure that that Kitchen professionals are fully aware of hotel F&B strategy, and that their products meet these requirements
- Direct and coordinate the daily activities of all the hotel’s kitchens.
- Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Leads shifts while personally preparing food items and executing requests based on required specifications.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviours.
- Ensures employees understand expectations and parameters.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Communicates performance expectations in accordance with job descriptions for each position.
- Recognizes success performance and produces desired results.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Participates in the employee performance appraisal process, providing feedback as needed.
- Brings issues to the attention of the department manager and People and Culture as necessary.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Trains employees in safety procedures
- Complete daily food safety and hygiene audit to ensure compliance.
- Conduct daily briefing sessions and 15 minutes minor bytes to ensure compliance with food safety and hygiene standards.
- Schedule and assist team members to complete their online training as well as classroom training as per training calendars.
- Complete 2-hour credit courses a month.
- Communicate food cost percentage to the team and ensure compliance.
- Health, Hygiene & Safety
- Maintain the highest standards of Food Hygiene, and adherence with all Health and Safety standards.
- Report and take appropriate action to correct any health or safety hazard.
- Liaise with Engineering regarding maintenance and repairs of equipment.
- Check and ensure the proper storage of raw and processed food items including the condition of food in freezers.
- Instruct staff on all emergency measures in case of accident and have a first aid kit available and stocked in the kitchens, in collaboration with hotel’s clinic
- Ensure all work areas in the kitchen are kept tidy and clean.
Qualifications
- Certificate in Food Principles and Cooking /Culinary Arts. Diploma an added advantage.
- Minimum 3 years’ Experience in the culinary, food and beverage, or related professional area.
- Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
- Commitment to delivering exceptional guest service with a passion for the hospitality industry.
- Ability to find creative solutions with proven problem-solving capabilities offering support where required.
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
- Experience of working with IT systems on various platforms
- Strong communication skills