Duty Manager
- Full-time
- Company Location: NH Collection Samui Peace Resort
Company Description
Located on the stunning Bophut Beach in Koh Samui, Thailand, NH Collection Samui Peace Resort is a premier destination known for its exceptional hospitality and serene atmosphere. We pride ourselves on providing a luxurious experience for our guests with Stylish Accommodations: 122 beautifully designed rooms, suites, and villas that blend traditional Thai aesthetics with modern comforts.
Job Description
Manage the daily operations of the hotel during the assigned shift.
Coordinate between different departments to ensure smooth and efficient guest services.
Monitor and resolve any issues or concerns raised by guests or staff in a timely manner.
Check guest arrivals and ensure that all guest requests are addressed accurately and promptly.
Support all staff to ensure they are knowledgeable and understand hotel services and facilities.
Manage and review room reservations, check-ins, and check-outs to ensure compliance with hotel standards.
Report any significant incidents or issues to the manager or management team.
Qualifications
• College degree in hotel management or related field
• Previous experience in Front Office
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written