Minor Hotels is an international hotel owner, operator, and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travelers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group, Four Seasons, St. Regis, Marriott, and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.

Avani Hotels & Resorts is a vibrant upscale brand offering relaxed comfort and contemporary style. Avani was launched in response to an increasingly influential group of discerning travelers who appreciate stylish design and excellent service but also demand great value. Avani hotels are designed for the way we travel now. And we think it’s all about balance. Balance between coolness and kindness, between design and function, and between service and privacy.

Avani+ in Luang Prabang sits in the heart of UNESCO World heritage city. Which is rich of local culture vibes. It is a two-floor elegant luxury hotel with 53 rooms in contemporary classic and inspired by the traditional Laos and French colonial architecture. It welcomes for travellers from around the world to visit this UNESCO World heritage site and seek for affordable luxury experience. It is surrounded with tourist attractions such as the night market, Wat Hua Xiang, Royal Palace Museum, and Phousi Hill. Which is one of the most crowded area in this city especially at night.

You will assist the Food & Beverage Manager, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.

Operations

• To be aware of the best external competitor offerings in the local market, and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.
• Directly responsible for all Restaurants and Catering areas, ensuring a smooth running, profitable operation within the framework of the Hotel.
• Work closely with Culinary to ensure the products and services are as expected.
• Supervise the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.
• Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction.
• Attain high sanitation standards throughout the Food and Beverage operation by enforcing Minor Hotels Sanitation Checklist.
• To ensure that everyone in the departments is properly looking after all hotel property and facilities.
• To ensure that departments conduct a maintenance inspection on a monthly basis.
• Supervise and co-ordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

• 5 years previous management experience.
• Strong communication and organizational skills.
• A positive and energetic attitude.
• Be able to work under pressure within a dynamic team environment
• Be able to coach and motivate members of the Food & Beverage team
• An infectious passion for delivering a memorable guest experience.
• Strong knowledge of ultra-luxury and modern trends.
• Strong leadership and team management skills.
• Effective communication and interpersonal skill
• Passion for leadership.
• Good communications skills
• Flexible Work Attitude
• Must be quality focused in all aspects of their work-related duties.
• Must be able to interact with customers and have an outgoing personality.
• Must have a stable career history.
• Must currently hold the role applying for.