Food & Beverage Attendant

  • Full-time
  • Company Location: Avani+ Fares Maldives Resort

Company Description

Avani + Fares Maldives located in Baa Atoll in the Republic of Maldives 

Job Description

  • To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
  • To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
  • Check out with your supervisor before leaving your station or the floor for any reason
  • To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
  • Follow all safety policies to ensure a safe work area
  • Follow all reasonable work-related requests made by a manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
  • Ensure guest satisfaction by adhering to the service standards and anticipating the needs of our guests.
  • Maintain your station in accordance with standards at all times
  • Develop a complete knowledge of menus
  • Learn and correctly use the Point-of-Sale equipment and follow procedures
  • To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests. (Room Service)
  • Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
  • Check corridors for trays when returning from taking orders (Room Service)
  • Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
  • To ensure all local laws related to service of food, drinks, tobacco are adhered to.
  • You maybe be required to work in different shifts and maybe be assigned to different outlets in different shifts based on business needs.
  • You may be required to work extra hours based on the business demands.
  • Any other duties and responsibilities that may be assigned to you from time to time.

Qualifications

  • Minimum 1–2 years of experience in Food & Beverage service, preferably in a luxury resort or hotel environment.
  • Good communication skills in English.
  • Certificate or Diploma in Hospitality / Food & Beverage Service preferred but not mandatory.
  • Ability to work in a multicultural team and maintain high standards under pressure.
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