A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

• Greet all arriving guests at the airport with a warm, professional welcome.
• Assist guests with immigration procedures, luggage handling, and transfer arrangements (speedboat, seaplane, or domestic flight).
• Coordinate guest arrivals and departures with the resort’s Front Office and Transfer team to ensure smooth logistics.
• Escort guests to the lounge or transfer terminal and ensure comfort during waiting time.
• Provide assistance to departing guests, ensuring timely check-in and farewell according to brand standards.
• Maintain real-time communication with the resort team regarding guest movements, flight schedules, and delays.
• Update daily arrival and departure reports, and share them promptly with the Front Office and Reservations team.
• Coordinate with transfer providers (seaplane, domestic airlines, and speedboat operators) for accurate scheduling.
• Liaise with local authorities and airport representatives to ensure all procedures comply with regulations.
• Handle guest inquiries and provide accurate information regarding transfers, resort facilities, and services.
• Manage VIP and repeat guest arrivals with personalized attention and efficiency.
• Handle any guest concerns or issues promptly, ensuring guest satisfaction before departure from the airport.
• Represent the resort’s image with professionalism, maintaining a neat appearance and courteous demeanor at all times.
• Maintain accurate guest records, manifests, and transfer logs.
• Ensure all arrival/departure documentation and internal reports are completed accurately and on time.
• Report any irregularities, delays, or complaints to the Front Office or Guest Relations Manager immediately.

• Excellent communication skills.
• Fluent in English and any additional language is an advantage.
• Minimum 1 to 2 years of experience in front office, airport operation ; preferably in a similar quality hotel.
• A friendly, outgoing behavior, able to involve and support operation.  
• Proactive, resourceful and able to work independently.
• Has strong decision-making abilities and able to work in long hours.

• A dynamic work culture in the most beautiful environment
• Competitive Compensation & Benefits Package
• The opportunity to be part of our successful Brands in the Maldives
• Great career development and opportunities with Minor Hotels