Night Auditor

  • Full-time
  • Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara

Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

As a Night Auditor, you will be responsible for:

  • Coordinating and completing the night audit function in a timely and accurate manner
  • Ensuring all financial transactions of the hotel are conducted with the highest standards of honesty and integrity
  • Serving as the main point of contact for guests during night hours, providing exceptional customer service
  • Efficiently operating the Front desk during night shifts, including check-ins, check-outs, and addressing guest inquiries
  • Reconciling daily revenue and preparing various financial reports
  • Verifying and balancing all cashiers' work for the day
  • Identifying and resolving any discrepancies in financial records
  • Monitoring and updating room inventory and rates
  • Processing end-of-day transactions and running system reports
  • Assisting with guest requests and complaints, ensuring prompt resolution
  • Maintaining security protocols and responding to emergencies as needed
  • Collaborating with other departments to ensure smooth hotel operations
  • Preparing handover notes for the morning shift
  • Continuously updating knowledge of hotel services, local attractions, and events to provide informed assistance to guests

You will play a crucial role in maintaining the financial accuracy and guest satisfaction of our establishment during night hours.

Qualifications

  • College diploma in hotel management, finance, or related field
  • Previous experience in Front Office or Night Audit role
  • Experience with Front Office Systems and property management software
  • Good level of English, both written and spoken
  • Strong mathematical and analytical skills
  • Excellent attention to detail and accuracy in financial transactions
  • Proficiency in Microsoft Office suite, particularly Excel
  • Ability to work independently and make decisions under pressure
  • Flexible schedule with availability to work night shifts, weekends, and holidays
  • Strong problem-solving and conflict resolution skills
  • Knowledge of cash handling procedures and financial reconciliation
  • Excellent customer service skills with a professional demeanour
  • Basic understanding of hotel operations and interdepartmental communication
  • Ability to maintain confidentiality of sensitive information
  • First Aid and CPR certification (preferred)

Additional Information

Full grade twelve school certificate

Three traceable referees with their emails and mobile numbers

Closing date: 16th October 2025

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Privacy Notice