Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Join Oaks Lake Crackenback Resort as our Housekeeping Supervisor and lead a dedicated team in one of Australia’s most picturesque alpine destinations.

In this hands-on role, you’ll oversee the day-to-day housekeeping operations, ensuring our apartments and resort facilities are presented to the highest standard for every guest. You’ll provide guidance and training to the housekeeping team while working closely with the Resort Manager to deliver exceptional guest experiences.

What you’ll do:

• Supervise the housekeeping team to maintain high cleaning standards
• Coordinate daily room allocations and workload management
• Train, motivate and support team members to achieve excellence
• Conduct inspections of guest rooms and public areas
• Manage stock control of cleaning supplies and linen
• Assist with rostering and ensuring team efficiency
• Uphold workplace safety and compliance procedures

• Previous housekeeping supervisory or team leader experience
• Strong organisational and time management skills
• Ability to motivate and guide a team in a fast-paced environment
• High attention to detail and a passion for guest service
• Flexibility to work across a 7-day roster, including weekends
• Positive, reliable, and hands-on attitude

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.