Security Manager

  • Full-time
  • Company Location: Tivoli Muscat Hills Hotel & Residences

Company Description

As the Security Manager for the pre-opening phase of Tivoli Muscat, you will be responsible for developing and implementing safety and security protocols to safeguard guests, staff, and property. You will lead all security-related planning and execution as the hotel transitions from construction to operational readiness, ensuring full compliance with Omani regulations and Tivoli brand standards.

Job Description

Key Responsibilities:

Pre-Opening Phase:

  • Develop the full security and safety operational plan for the hotel’s opening.

  • Liaise with local authorities (Royal Oman Police, Civil Defence, Ministry of Tourism) to ensure all regulatory requirements are met.

  • Design and implement emergency response procedures, fire drills, and evacuation plans.

  • Oversee installation and setup of security systems (CCTV, access control, alarms).

  • Recruit, train, and manage the security team in preparation for the hotel opening.

  • Assist in the development of departmental SOPs and training materials.

  • Collaborate with contractors and project teams to ensure site safety during pre-opening.

Operational Phase (Post-Opening):

  • Monitor and ensure the safety and security of guests, employees, and hotel assets.

  • Conduct risk assessments and implement proactive strategies to mitigate threats.

  • Ensure compliance with internal policies and local law enforcement regulations.

  • Coordinate security coverage for VIP visits, events, and high-profile guests.

  • Manage incident reports, investigations, and follow-up actions.

  • Maintain close coordination with local emergency services and government agencies.

  • Conduct regular audits and training sessions to ensure preparedness.

Qualifications

  • Nationality: Omani (as per localization requirements)

  • Proven experience (5+ years) in hotel security management or related field, preferably in a pre-opening or international hotel environment.

  • Strong understanding of local Omani security laws and regulations.

  • Excellent leadership, organizational, and crisis management skills.

  • Ability to work under pressure and make quick, informed decisions.

  • Strong communication skills in both Arabic and English.

  • Certified in First Aid, Fire Safety, and Emergency Response (preferred).

Additional Information

  • Competitive salary and benefits package in line with Omani labor law.

  • Career development opportunities within Tivoli and Minor Hotels group.

  • Exposure to international hospitality operations and standards.

Privacy Policy