A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business, their guests, and their team members .   Within this, the key responsibilities for this position are:

• To ensure a professional and profitable operation within the framework of the Resort.
• With the resort Learning department, identify training needs and develop and deliver the required training for department employees to meet the needs of the business.  Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program.
• To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
• To accurately forecast business demands to ensure efficient staffing & food production.
• To be responsible for all accounting and billing procedures in the outlet.
• To work with resort management to develop & execute plans and actions for the marketing of the outlet.  To be aware of all Anantara Guest Incentive programs, and actively promote and support these.
• To ensure the efficient scheduling of Management & Team Members in the outlet, and to be responsible for the accurate supervision of the team member time control system.
• To be responsible for the execution of all Team Members reviews and appraisals in a professional and timely manner.
• To train managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline.
• Plan and execute events for internal and external purposes.
• Keep event plans under budget and on schedule.
• Reach out to potential sponsors and collaborators.
• Advertise events through multiple channels.
• Maintain accurate records of all expenditures.
• Ensure events are carried out successfully.

• Recognized Degree in Hotel Management or related field.
• Must have 2-3 years experience in a Food & Beverage/Restaurant operations and events management role, preferably with Luxury Brand experience
• Excellent leadership and interpersonal skills
• Eye for detail to achieve operational excellence.
• Strongly committed to teamwork and customer service

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