Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

• Inspect, record and mark the garment as per standard and ensuring inventory of all uniforms are maintained.
• Maintain accurate records of items washed, number of loads, and poundage of dry cleaning and laundry.
• Tracking which items belong to whom.
• Inspect and hang all clean Garment once treatment is completed
• Anticipating and responding to customers' queries, concerns, and complaints.
• Process laundry by either washing, dry cleaning or pressing according to department standards and procedures
• Perform minor sewing duties when applicable or pass them to the seamstress.
• Report stains or torn laundry, as well as any items left in pockets or jewelry on clothing before beginning the process of cleaning
• Assist all staff at laundry counter for any services request. - Pay particular attention to any items that require pre-wash soaking
• Ensure that hangers are returned and stored in to hanger racks station.
• Communicate effectively with all laundry personal and all other departments.

• Good oral proficiency in English language
• Prior experience in a similar role is an asset
• Able to multitask and work in a fast-paced environment