Senior Outlet Supervisor
- Full-time
- Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Company Description
Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.
Job Description
You will assist the Food & Beverage Manager, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results.
Qualifications
• College Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant operations leadership role
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills
Additional Information
Full grade twelve school certificate
Closing date: 24th June 2024
Three referees with traceable mobile numbers and email addresses.