Hotel Caretaker - Live In
- Contract
- Company Location: Oaks Hervey Bay Resort and Spa
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
We are currently looking for a Live In Caretaker to join our friendly and professional team at Oaks Hervey Bay Resort and Spa. The Caretaker will be required to be available for caretaking duties from 8.30pm - 6.30am, 7 days a week (shared between 1 or 2 Caretakers).
Key Responsibilities Include:
- Facilitate any late arrivals for check-in
- Respond to emergencies in the building during the evenings
- Respond to noise complaints
- Complete the after-hours call-out log book for all call-outs
- Apply all procedures as advised by the company to the Caretaker as being required
- Ensure all information is handed over to the company’s oncoming staff for the next shift
Please note free accommodation given in lieu of payment
Qualifications
- Previous Front Office experience in a Hotel environment
- Effective, honest and professional communication
- Exceptional customer service skills and an unwavering positive attitude
- A high level of self-motivation and confidence
- Ability to work effectively under pressure
- Excellent problem solving skills
- Availability to complete Caretaking duties 7 days a week, including on public holidays
Additional Information
If this live in opportunity appeals to you and you have the right experience, please send in your application today.