Hotel Caretaker - Live In

  • Contract
  • Company Location: Oaks Hervey Bay Resort and Spa

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are currently looking for a Live In Caretaker to join our friendly and professional team at Oaks Hervey Bay Resort and Spa. The Caretaker will be required to be available for caretaking duties from 8.30pm - 6.30am, 7 days a week (shared between 1 or 2 Caretakers).

Key Responsibilities Include:

  • Facilitate any late arrivals for check-in
  • Respond to emergencies in the building during the evenings
  • Respond to noise complaints
  • Complete the after-hours call-out log book for all call-outs
  • Apply all procedures as advised by the company to the Caretaker as being required
  • Ensure all information is handed over to the company’s oncoming staff for the next shift

Please note free accommodation given in lieu of payment

Qualifications

  • Previous Front Office experience in a Hotel environment
  • Effective, honest and professional communication
  • Exceptional customer service skills and an unwavering positive attitude
  • A high level of self-motivation and confidence
  • Ability to work effectively under pressure
  • Excellent problem solving skills
  • Availability to complete Caretaking duties 7 days a week, including on public holidays

Additional Information

If this live in opportunity appeals to you and you have the right experience, please send in your application today. 

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