Executive Assistant Manager
- Full-time
- Company Location: NH Boat Lagoon Phuket
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Job Description
- Implement the hotel strategy across all operational departments.
- Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel.
- To support and implement all corporate programmes and guidelines.
- Actively support the development, training, mentoring of team members.
- Manage quality improvement process in areas of customer service and team member satisfaction.
- Demonstrate leadership by example.
- Motivate and build a working environment in which team members are productive and innovative.
- Demonstrate self-confidence, energy, and enthusiasm.
- Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills.
- Identify and lead positive public relations and teamwork opportunities.
- Establish, measure, monitor, and evaluate process policies and procedures.
- Use problem solving methodology for decision making and follow up.
- Develop business plan and evaluate business trends to modify strategies.
- Interpret, analyze, and manage budget to meet business objectives.
- Provides constructive coaching and counseling to team members.
- Develop and train department heads to fully understand and effectively perform their job.
- Be in charge of the hotel in absence of General Manager according to given authorization.
- Perform other duties as assigned by General Manager
Qualifications
- Bachelor's Degree in any related field.
- Minimum of 5 years of hotel management operations experience in luxury brands.
- Prior luxury resort experience is essential.
- Excellent management skills, including the ability to manage details through to completion and ensure project deadlines are met.
- Prior experience with multiple stakeholder relationship management is essential.
- Strong analytical skills are a must. High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
- Strong communication skills.
- F&B background.
Additional Information
Why Join Us
If you are looking for a challenging and rewarding career opportunity where you can make a real impact, we encourage you to apply! We offer a competitive work environment with the chance to learn and grow alongside industry leaders.