Director of Sales

  • Full-time
  • Company Location: NH Collection Maldives Havodda Resort

Company Description

NH Collection Maldives is a private island in the Gaafu Dhaalu Atoll. Shaped like a seashell, with lagoon surrounding, it is incomparable in beauty, and hidden away from the worries of the world.
Time on the island flows through sunny days and starlit nights, with moments that are captivating, distinctive and harmonious. Indulge all your senses, feel the place, and feel extraordinary.

Job Description

  • To approach the overall Wholesale market segment for the Minor Hotels Sales Cluster from a strategic perspective:
    • Ensure that the team fully understands the relative importance and priority of its current account base, and prioritises its efforts accordingly.
    • Ensure that the department is focused on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
    • Continually review the actual production of each account against the potential for that account.  Continually review and upgrade the client base.
    • Assign individual account responsibilities and targets with reference to the above points.  Keep account responsibility under continual review
  • To manage the Wholesale team:
    • Set the financial objectives for each member of the team and manage them to ensure these objectives are met.
    • Ensure that all new team members are properly oriented in the strategy and positioning of the Minor Hotels brand, and able to articulate this positioning in the marketplace.
    • Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.
    • Manage the performance of team members, identify gap in skills necessary to perform their duties and recommend programmes to meet the skills requirements of the team.
  • General department operations
    • Maintain accurate management status reporting on business results, and Team Member action planning.
    • Ensure all sales people maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, including promotions.  In addition, to be familiar with the products, services, rates new developments of our key competitors.
    • Ensure department operational budget is adhered to including effective cost control and procedures for approval of expenditure
    • Participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
    • Create and implement packages and promotions for periods of low occupancy
    • Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
    • Drive opportunities to upsell and cross-sell Minor Hotels products
    • Ensure that all administration work is processed quickly and efficiently.

Qualifications

  • At least five years experience in hotel sales and marketing
  • Experience in luxury hotel brands
  • Revenue management experience
  • Ability to influence and persuade with excellent negotiation skills
  • Strong sales and analytical knowledge
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