Executive Assistant Manager

  • Full-time
  • Company Location: NH Boat Lagoon Phuket

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Job Description

  • Implement the hotel strategy across all operational departments. 
  • Provide a single point of leadership for all operational activities in the hotel, and to effectively lead and manage the day-to-day operational activities of the hotel. 
  • To support and implement all corporate programmes and guidelines. 
  • Actively support the development, training, mentoring of team members. 
  • Manage quality improvement process in areas of customer service and team member satisfaction. 
  • Demonstrate leadership by example. 
  • Motivate and build a working environment in which team members are productive and innovative. 
  • Demonstrate self-confidence, energy, and enthusiasm. 
  • Represent the hotel in public, community, and meetings using his/her effective public speaking and presentation skills. 
  • Identify and lead positive public relations and teamwork opportunities. 
  • Establish, measure, monitor, and evaluate process policies and procedures. 
  • Use problem solving methodology for decision making and follow up. 
  • Develop business plan and evaluate business trends to modify strategies. 
  • Interpret, analyze, and manage budget to meet business objectives. 
  • Provides constructive coaching and counseling to team members.  
  • Develop and train department heads to fully understand and effectively perform their job. 
  • Be in charge of the hotel in absence of General Manager according to given authorization. 
  • Perform other duties as assigned by General Manager 

    Qualifications

    • Bachelor's Degree in any related field.
    • Minimum of 5 years of hotel management operations experience in luxury brands.
    • Prior luxury resort experience is essential.
    • Excellent management skills, including the ability to manage details through to completion and ensure project deadlines are met. 
    • Prior experience with multiple stakeholder relationship management is essential.
    • Strong analytical skills are a must. High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
    • Strong communication skills.
    • F&B background. 

    Additional Information

    Why Join Us

    If you are looking for a challenging and rewarding career opportunity where you can make a real impact, we encourage you to apply! We offer a competitive work environment with the chance to learn and grow alongside industry leaders.

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