Director of Rooms
- Full-time
- Company Location: Qasr Al Sarab Desert Resort by Anantara
Company Description
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
QASR AL SARAB DESERT RESORT BY ANANTARA
Experience unparalleled luxury and comfort amid the mystic desert charm of Abu Dhabi’s Empty Quarter. Ride on a camel over sun soaked dunes as this foreboding landscape unwinds eternally in front of you. Soak in the freeform swimming pool while desert wildlife grazes in the shade below. Be inspired by glorious Arabian décor that channels one of the world’s most ancient and revered cultures.
Located in the legendary Rub'Al Khali, the largest uninterrupted sand desert in the world, Qasr Al Sarab Desert Resort by Anantara embraces the epic adventures of this evocative landscape by providing a luxury oasis for discerning travellers. Recline by the plunge pool outside your own private villa, or stretch out on a sumptuous day bed surrounded by rich Middle Eastern fabrics and local artefacts. Every room, villa and suite is considered to be some of the finest abodes among luxury Abu Dhabi resorts and features desert views, blending our rich interiors with the landscape.
Qasr Al Sarab Desert Resort by Anantara distinguishes itself from other Abu Dhabi hotels bringing its guests the quintessential luxury Abu Dhabi resort experience with leisure facilities to please the most demanding of tastes. A sanctuary of wellbeing that draws on an array of ancient cultures at Anantara Spa. A choice of four dining venues that offer the greatest Middle Eastern cuisine and fine gastronomic experiences from across the globe. Tailor-make your ultimate luxury holiday from our range of other facilities including fitness centre, tennis court, swimming pool, kids club, business centre and library.
Job Description
You will oversee the day-to-day operations of the entire Rooms Division, maintaining Front Office, Housekeeping, Laundry and Recreation brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Rooms Division team members. Capturing and implementing best current practice SOP's relating to Front Office, Housekeeping & Laundry, and Recreation operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.
Qualifications
- College degree in hotel management or related field
- Previous experience in a Front Office & Housekeeping management role.
- Solid business / financial acumen with good understanding of luxury hotel operations
- Strong interpersonal skills, attention to detail & passion for leadership
- Minimum 2 years of experience as Director of Rooms in a luxury hotel.
- Fluent in English - both spoken and written.
Additional Information
Relocate to remote area.