Room Service Manager

  • Full-time
  • Company Location: Anantara Peace Haven Tangalle Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

To serve the needs of the business, our guests and ourcolleagues by leading the successful delivery of the in-room dining service ofthe hotel.Your key duties and responsibilities are to ensure that the in-room dining service is delivery in line with the brand service standards identify training needs and develop and deliver the required training provide overall leadership and management of the in-room dining services to ensure maximum guest satisfaction and maximize the returns for the property be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the resort.

Qualifications

• College Diploma in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant leadership role
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills
• must have held the same position prior

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