Director of Franchising - Australia and New Zealand

  • Full-time
  • Company Location: Minor Hotels Corporate Office - ANZ

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are looking to appoint a Director of Franchising for Australia and New Zealand at Minor Hotels. This integral and newly created position will see you responsible for the performance and strategic direction of franchising within Minor Hotels for Australia and New Zealand.

Key Responsibilities Include:

  • Develop, implement and manage a comprehensive franchise strategy for Minor Hotels in Australia and New Zealand, ensuring alignment with business growth objectives
  • Monitor franchisee performance and profitability, identify areas for improvement, and provide guidance and support to improve performance
  • Build Franchising Operating Procedures, Metrics, Systems and Processes for Minor Hotels Brands in Australia and New Zealand
  • Develop and execute franchisee training programs to ensure compliance with brand standards and operational best practices
  • Work with franchise partners to open new franchise operations and manage changeovers as and when directed, providing assistance in the training of new and existing teams
  • Work closely with franchise partners to develop a professional relationship to achieve desired results for all stakeholders
  • Negotiate and execute franchise agreements and ensure compliance with franchisee contract terms
  • Ensure compliance to all brand standards within franchise operations

Qualifications

 To be successful in this role you will require the following: 

  • A tertiary qualification in Business or a related field
  • 10 years of experience in franchising, with a proven track record of success in developing and growing franchise programs
  • Strong financial acumen, with experience managing the financial performance of a franchising program
  • Strong knowledge of franchise laws and regulations in Australia and New Zealand
  • Exceptional communication skills, with the ability to build professional relationships with franchisees and internal stakeholders
  • Excellent analytical and problem-solving skills
  • Previous franchising experience within the hospitality industry will be highly regarded

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

  • Extremely competitive remuneration package
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • Discounts on 530 Minor Hotels and F&B outlets across the globe
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, NIB insurance discounts
  • Promotion opportunities across Minor Hotels globally
  • Career development / progression & education assistance
  • Additional paid leave including Birthday and Study leave
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs
  • Team member referral program

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

All applications will be treated with the strictest of confidence.  

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