Assistant Sales and Marketing Manager
- Full-time
- Company Location: Avani Lesotho Hotel & Casino
Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
Sales Responsibilities
• To identify business opportunities and evaluating their position in the industry, researching, and analyzing sales options
• Conduct sales calls, tele sales calls, site inspections to current and potential clients per targets
• Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
• Increase Rooms, Dining, Meetings, Weddings, Events, Casino and other related functions revenue
• Sells products by establishing contact and developing relationships with prospects, recommending solutions
• Maintains relationships with clients by providing support, information, and guidance, recommending new opportunities
• To negotiate favourable terms and conditions with the clients as directed by Sales & Marketing Manager
• Identifies product improvements or new products by remaining current on industry trends, market activities, & competitors
• Ensure the submission of accurate and complete Sales reports to Sales & Marketing Manager
• Maintains quality service by establishing and enforcing organization standards
• Ensure full adherence to Sales and Marketing processes and procedures
Marketing Responsibilities
• Managing coordination of marketing and communications activities to leverage reach/results as directed by Sales & Marketing Manager
• Assist in the creation of all marketing material (external & internal i.e., menus, leaflets, in-room, branding, and logo items ensuring all branding and company corporate identity guidelines are followed)
• Respect Avani brand guidelines
• Assist in coordination of marketing campaigns
• Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national, and international to encourage and maximize coverage of all events and promotions
• Ensure media and partners lists are accurate, updated and well maintained
• Assist in handling promotional offers and events with the concerned departments within the hotel
• Produce and submit PR, Marketing and Social media activity report to Sales & Marketing Manager
• Maintains all hotel social media channels i.e., Facebook, Instagram, Twitter, Tiktok
• Take photographs of all internal functions, as well as social media content
• Ensure full adherence to Sales and Marketing processes and procedures
Qualifications
Minimum of Diploma in Hotel Management, Sales and Marketing, Business, or related field.
• Minimum of 2 years work experience as a Sales, Marketing Executive
• Minimum of 3 years work experience in the Hospitality Industry
• Must have a valid driver's license
• Digital Marketing Certificate will be an added advantage
• Has knowledge of the global search engines and booking tools
• Understand the concept of distribution and have worked with all travel segments
• Understands rate structuring and yield management
Skills and Competencies required:
• Good sales, negotiation, and problem-solving skills
• Good interpersonal skills integrity
• Communication and networking skills
• Excellent relationship and customer service
• Innovation
• Social media management
• Presentation skills
• Attention to detail