Area E-Commerce Manager

  • Full-time
  • Company Location: Anantara Dhigu Maldives Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As part of the 5 year plans of Minor Hotel Group, Distribution and E-commerce have gained great importance as being big part of the overall revenue contribution. The scope of this job is to ensure we are competitively represented on our brand websites and product on all E-channels, Online or Digital media. This role will serve the needs of the business, our guests and our colleagues by developing and implementing key distribution and eCommerce strategies to optimize the distribution channel for our hotels.

To serve the growing needs of the business and individual hotels by:

  • Supporting hotels as required to better manage and leverage electronic distribution channels.
  • Coordinating with hotels and partner agencies in the execution of all eCommerce activities for all Minor Hotel properties in Maldives and to assist in implementing new eCommerce initiatives.
  • Seek to continuously improve content on brand.com via the use of the CMS including copywriting, images, videos, 360 virtual tours, THN conversion widgets and ensure a totally on-brand and seamless user experience
  • Working closely with hotel marketing team to update Brand.com & IBE contents and its translations as well as working along with hotel revenue team to create new offer landing pages or add/update room type details on Brand.com pages and IBE.
  • Delivering accurate and fast to market implementation of the offers from a content perspective across all owned channels (Sitecore CMS & GHA Ibexa CMS)
  • Applying effective onsite SEO measures as defined and in collaboration with the Area E-Commerce & Digital Marketing Manager Maldives
  • Helping Maldives hotel team to manage third party agency to run paid advertising Social Media channels and campaigns. This also includes the work preparation related to banners, contents, and translations for the paid media ads.

Scope and General Purpose of Job: 

  • Area E-Commerce Manager Maldives is responsible for the execution of eCommerce activity for Minor Hotels located in Bangkok.
    • Anantara Dhigu Maldives Resort
    • Anantara Veli Maldives Resort
    • Anantara Kihavah Maldives Villas
    • Naladhu Private Island
    • Niyama Private Islands Maldives
    • NH Collection Maldives
    • Avani+ Fares Maldives
  • This position will also oversee eCommerce activity including the management of the property's websites and mini-sites including F&B individual websites in line with corporate guidelines, working together with the marketing team.
  • This position will drive and measure the total brand.com digital strategy as well as supporting additional activities (e.g. F&B and Spa etc.) such as booking engines, websites and campaigns to drive reservations or online sales.
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