A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Assist the Sales & Marketing team in all areas in respect to administration and coordination of tasks and activities, to include but not limited to the following:

• Ensure full understanding of the business strategy and positioning of the Minor Hotels brand, and that you can effectively articulate this positioning in the marketplace.  This is a responsibility of ALL sales professionals, regardless of their responsibility level.
• Maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
• Understand the relative importance and priority of the current account base, so that personal efforts can be directed accordingly.
• Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
• Achieve all personal financial and non-financial objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development including strong financial literacy and negotiation skills, and strong face-to-face selling skills needed to become a future Sales Leader for Minor Hotels.
• Maintain accurate management status reporting on business results, and Team Member action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure.
• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.  This includes Front Office, Reservations, and Events colleagues.
• Drive opportunities to upsell and cross-sell Minor Hotels products.
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset.
• Ensure that all paperwork Team Member with the work of the department is processed quickly and efficiently, including letters, emails, contracts, and reports.
• Assist in establishing and maintaining client databases and using those databases in promotions and marketing campaigns.
• Provide all assistance to guests and clients in a proactive, professional, and friendly manner.
• Assist with presentation of hotel information in the media, on industry websites and directories and all other relevant online and paper-based publications.
• Collate and distribute media references to the hotel and the brand, and proactively circulate to all relevant internal parties.
• Assist the corporate Marketing team in all marketing or public relations focused projects.
• Conduct market research on competitor hotels within the industry that is seen as relevant and delivering competitive advantage to the brand, in that the research is valued and eagerly awaited by the corporate and operational leadership teams.
• Maintain and continually improve the hotel library of photography, DVD, video, and other electronic media.
• Solicit and obtain external sponsorship for promotions and special projects.
• Support the development of new client contacts and the maintenance of detailed information on the potential revenues from these accounts.
• Achieve all personal performance objectives, working with department leadership to ensure these objectives are met.

• A degree holder in Business Administration or equivalent in a related discipline.
• 1-year sales and/or marketing co-ordination or similar experience.
• Excellent command of written and spoken English and Chinese, proficient in Putonghua would be a definite advantage.
• Strong interpersonal, communication and time management skills.
• Team player and capable of working under pressure.
• Organisation skills with strong attention to detail.
• Computer literate in Microsoft Office.