A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

• In-depth knowledge of the Spa & wellness market.
• Ability to evaluate business trends and modify business strategies accordingly. Evaluates local, national and international market trends, vendors and other operations to make sure that the property’s operations remain competitive and cutting edge.
• Work with the hotel management to ensure that the hotel and spa are working together constructively and collaboratively. Maintain a positive relationship with the hotel management, Work with other department heads ie. Sales and Marketing, Operations, People and Culture to implement organizational plans.
• Financial management skills including the ability to analyse financial results, develop operating budgets, forecasting and capital expenditure planning. Proficient in excel, reports and financial formats. Analyses financial statements. Reviews income and costs relative to goals; takes corrective action as necessary and be accountable for P&L of the centre. Reviews with the Senior Management of the Company key performance indicators and works to achieve established targets.  
• Together with senior management, works on a plan to enhance focus on Marketing and Public Relations opportunities to increase awareness and ultimately business.
• Welcomes regular and repeat customers; develops programmes and initiatives to retain and increase visits by customer base. Coordinates the marketing and customer relations programmes to promote services and facilities to potential and present customers.
• Ensures that Brand Standards are reviewed and implemented across all areas. Review Brand Standards Audit scores for each of the areas, in line with the targets and monitor progress on a periodic basis.
• Oversees the care and maintenance of all the facility’s physical assets and facilities.
• Oversees the preparation and updates of Spa and Wellness Operations Manuals.
• Guiding the unit Spa & Wellness team to ensure that each revenue generating department is operated in line with maximizing revenues and profit through upselling, pricing activities and proper yield management, while delivering consistent brand standards.
• Working closely with People & Culture to review feedback from the results of the Team Member Satisfaction Survey and action plan on implementing changes.
• Conducted disciplinary action as needed, accurately tracking verbal and written warnings for violations of policy and/or procedures.
• Conduct weekly meetings with all Team Members about the following issues: weekly revenues problems, review of sales techniques, quality of work, training needs, any other items which may be concern.
• To have a complete understanding of and adhere to the company’s policy related to fire, hygiene, health and safety including local regulations.
• To carry out the other duties as assigned by the management team.

• Bachelor’s degree in Business and/or Hospitality Management       
• At Least 5 years experience in hospitality industry, preferably 5 stars hotel
• Previous Managerial experience in a professional Spa setting               
• Keen on P&L and selling skill

• Relocate to Remote Area