A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.

Ensure health & safety requirements are adhered to.

Ensure that all staff are aware of and follow departmental SOP’s and LSOPs

Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members. 

Assist in managing relationships with suppliers.

Ensure records are maintained for linen inventory, uniforms, and other items as applicable.

 Ensure that lost and found articles are stored properly and that the correct logs are maintained.

Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.

Develop and maintain a motivational working environment within the department and positive relations with other departments.

Train staff to become multi skilled in all facets of housekeeping.

 Initiate measures to minimize all wastage of materials and amenities are used in the department.

Ensure that proper key controls are in place.

Control overtime through good management and immediate response to problems. 

Ensure VIP requirements are met.

Ensure all special requests are met, with particular reference to families visiting our resorts with children.

• Excellent communication skills and a professional presentation
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Proficient with Microsoft Word, Excel and PowerPoint.