Assistant Venue Manager

  • Full-time
  • Company Location: Oaks Gladstone Grand Hotel

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We currently have a rare and exciting opportunity for a professional and experienced leader to join Oaks Gladstone Grand Hotel as the Assistant Venue Manager on a full time basis. 

This integral position will be responsible for assisting with the management of multiple venues across the business. This will include managing the day to day profitability, presentation and operation of the venues, as well as leading and motivating staff. 

Key Responsibilities Include:

  • Utilising your extensive Duty/Venue/ Gaming Management experience to develop strategic plans for the venues
  • Managing the day-to-day profitability, presentation and operation of multiple venues
  • Identifying areas for improvement throughout the venues, developing strategic procedures for improvement 
  • Overseeing rostering, staff requirements and recruitment for the venues
  • Managing, leading and motivating staff to ensure a high preforming team culture is maintained
  • Ensuring all licencing obligations and associated industry legislation is adhered to

Qualifications

Successful applicants will require the following skills, experience and qualifications:

  • Minimum 3 years experience working as a Venue, Duty or Gaming Manager
  • Current RSA, RSG, Gaming Licence and RMLV Approved Manager accreditation
  • Strong staff management experience, with the ability to lead, develop and motivate a high preforming team
  • Excellent customer service skills
  • Exceptional communication skills, both written and verbal
  • Strong time management skills
  • Availability to work on a rotating roster, including weekends and public holidays 

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

  • Competitive salary
  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • Discounts on 530 Minor hotels and F&B outlets across the globe
  • Hundreds of discount savings and earn cashback at your favourite retailers
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, Medibank insurance discounts
  • Secondments and promotion opportunities across Minor Hotel globally
  • Career progression & education assistance
  • Additional paid leave including Birthday and Study leave
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs
  • Team member referral program
  • Uniform provided
  • Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia. 

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