Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are currently seeking an experienced, hands-on Housekeeping Manager to join our friendly and supportive team at AVANI Auckland Metropolis Residences. This role will be responsible for the overall operation and direction of the housekeeping department at our AVANI Auckland Metropolis Residences.

Salary range: $58,000 - $63,000 (excluding KiwiSaver)

Expected hours: 40 per week

Location: 40 Kitchener Street, Auckland 1010, New Zealand

Approved Sponsor – Oaks Hotels & Resorts Limited

In this role you will be responsible for:

• Ensuring a high standard of cleanliness is evident throughout the property especially in Guest Rooms. 
• Oversee daily on the job training for all housekeeping staff as per the company standards. 
• Ensuring housekeeping staff are well groomed and presented according to Housekeepers Grooming standards.
• Answering guest questions and monitoring the delivery of quality guest service.
• Controlling and purchasing within budget, all operating supplies, replacements, consumables and maintaining par levels including processing and coordinating payments/accounts for such purchases.
• Maintaining accurate records, i.e. financial, maintenance; inventory (all aspects pertaining to the Housekeeping Department).
• Implementing a transparent communication process with all key personnel.
• Ensuring a productive and professional relationship with Housekeeper’s staff members, Housekeeper’s clients and all contractor personal.

The successful applicant will possess:

• Minimum 2 years previous experience in a similar or Supervisor role.
• Strong knowledge of Hotel and Housekeeping operations.
• Experience in the management and motivation of team members.
• Strong customer service, communication, and interpersonal skills.
• Excellent personal presentation.
• A positive, friendly, can-do attitude
• Availability to work day shift on a rotating roster (including weekends)

Join our positive and vibrant team and be rewarded with these team benefits:  

• Competitive salary
• 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
• Discount when you visit any of our restaurants, cafes, bars and wellness retreats
• Discounts on 530 Minor hotels and F&B outlets across the globe
• Hundreds of discount savings and earn cashback at your favourite retailers
• 50% off The Coffee Club VIP membership
• Furniture, Australia Zoo, Medibank insurance discounts
• Secondments and promotion opportunities across Minor Hotel globally
• Career progression & education assistance
• Additional paid leave including Birthday and Study leave
• Wellbeing programs (Uprise)
• Reward & Recognition programs
• Team member referral program
• Uniform provided
• Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.