• Ensures that all guest rooms, floor corridors are cleaned and well-maintained based on prescribed standards.
• Provides for cleanliness and maintenance of floor pantries, service area and floor trolleys.
• Provides for turn down service of guest rooms based on prescribed standards.
• Reports to Floor Supervisor repairs, maintenance work required in guest rooms or any discrepancies in room status.
• Anticipates, responds to guest requirements and requests
• Performs other duties assigned by superior.
• Ensures compliance with Company rules, statutory and legal requirements for fire, health, and safety.
• Conducts section linen inventory.
• Gives regular report to Housekeeping Supervisor regarding rooms not serviced as per instruction.
• Attends departmental daily briefing, housekeeping communication meeting, and other training sessions
• Renders assistance and cooperation to colleagues and other associates of other departments in a prompt, caring and helpful manner.
• Contributes positively to sales activities and maximize sales opportunities including being knowledgeable to hotel products, services and facilities.