Assistant Outlet Manager

  • Full-time
  • Company Location: Anantara The Palm Dubai Resort

Company Description

Anantara World Islands Dubai Resort is in the World Islands archipelago, located in the Arabian Gulf, approximately four kilometres off the coast of Dubai in the UAE. The new resort is the first hotel in the South American continent of the World Islands development. The island will be completely dedicated to the resort, with guests able to access by boat in just 15 minutes from the jetty at Anantara The Palm Dubai Resort.

The property will feature 70 keys comprised of suites, beach and pool villas. Villas will have a private pool, an outdoor dining area and direct access to the beach, making the perfect retreat for families and couples. In-room spa treatments, a gym and a kid’s club will also be part of the new resort's amenities. Flora and fauna are abundant on the island, so it is truly a place to escape the city and immerse in nature.

Dining options will include a Mediterranean al fresco restaurant and Arabic-Indian specialty dining, perfect for romantic dinners and offering barbecues on the beach. In addition, freshly caught seafood will be prepared by a talented in-house team of chefs who will bring the finest fare to the island. A stylish bar lounge will offer magnificent panoramic views of the Dubai skyline, including the famous landmarks Burj Khalifa and Burj al Arab, even more special at sunset.

Job Description

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

·To ensure a professional and profitable operation within the framework of the Hotel

·With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business.  Support the training of Departmental Trainers to continue to improve hotel service levels, and implement a daily departmental training program

·With the restaurant manager, to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure

·To accurately forecast business demands to ensure efficient staffing & food production

·To be aware of all Anantara Guest Incentive programs, and actively promote and support these.

·To ensure the efficient scheduling of Management & Associates in the outlet, and to be responsible for the accurate supervision of the associate time control system.

·To train subordinate managers and supervisors in effective “coaching and counseling” and the correct process of progressive discipline

·To be responsible for maintaining outlet safety and sanitation standards at all times

·To be responsible for asset management of all outlet property and facilities, and to conduct a regular preventative maintenance inspection.

·Promote positive inter-departmental relations through candid communication and cooperation

·To work closely with the Banqueting department to support all requested functions

·Above all, to lead by example through a “hands on” approach to motivate our Associates to excel

Qualifications

• College diploma in Hotel Management or related field
• Previous experience in Food & Beverage/Restaurant and Banquet operation
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service skills

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