Guest Service Agent

  • Part-time
  • Company Location: Avani Melbourne Box Hill Residences

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

We are looking for an enthusiastic and professional part-time Guest Service Agent at AVANI Melbourne Box Hill Residences. We need you to be available to work shifts Saturday and Sunday between 7am and 11pm.

Rate: $22.77 - $34.16 per hour
Expected hours: 12 per week

Responsibilities include:

  • Welcome and check in guests
  • Communicate professionally
  • Make bookings
  • Assist guests during their stay

You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Qualifications

Must have previous hotel/ hospitality experience in a front office team. 

Study for free and receive $1000!*

Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.

  • Receive a nationally recognised certificate
  • Attend training during work hours
  • Network with team members across hotels
  • On completion, you will receive $1000 AUD

*Please enquire with the hiring manager for eligibility details and terms and conditions.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits: 

  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • Discounts on 530 Minor hotels and F&B outlets across the globe
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, Medibank insurance discounts
  • Secondments and promotion opportunities across Minor Hotel globally
  • Career progression & education assistance
  • Additional paid leave including Birthday, Vaccine and Study leave
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs
  • Team member referral program
  • Uniform provided
  • Laundry allowance for some roles*

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

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