Team Members Restaurant Supervisor (FEMALE)

  • Full-time
  • Company Location: Qasr Al Sarab Desert Resort by Anantara

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

·         To promote and ensure Team Members satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Colleagues satisfaction and delivery of prompt, courteous service.

·         Prompt and courteous delivery of all orders, maintaining a positive image through all each Team members contact and through cleanliness of Team members Restaurant areas.

·         Assure total colleagues satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Team Members Restaurants.

·         Assist in maintaining a highly motivated and well-trained Team Members

·         Train, maintain and enforce all Anantara Service Standards

·         Maintain a safe and sanitary work environment for all Team members

·         Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, gatherings/events)

·         Be on the floor during entire meal period and ensure adequate coverage

·         Ensure that only a quality product is being served

·         Maintain proper Team Members uniform standards

·         Manage an effective repair and maintenance program through the use of work orders, inspections, etc.

·         Exercise station rotation to ensure stations are distributed fairly.  Handle daily Team Members relations (i.e. scheduling, time adjustments, etc.)

·         Assist any Team Members in his/her job performance, when required, to ensure colleagues satisfaction.  Assist in implementing an effective training program for new and current Team members.

·         Encourage problem solving by Team Members through proper training and empowerment, to ensure guest satisfaction.

·         Establish effective communication with Team Members to gain their trust and respect through his/her hard work.  Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy

·         Identify and recommend incentive programs, new ideas, and methods of operation

Qualifications

Female

Additional Information

Relocate to remote area

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