Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

• Ensure reply all email from Client requirement/hotel queries within 24 hours and offer solution within 8 hours
• To upload rate/package to contracted website as per E-commerce manager’s instruction
• Generate reservation report : Weekly report, monthly report, materialize report (RN, Revenue)
• To check across the inventory and filling /top up allotment on OTA if the occupancy is low or left in order to ensure maximum profitability online channel
• To be up-to -date hotels products knowledge
• Handle B2B/B2C – wholesale system
• Ensure rate parity among OTA channels
• To do market survey, analysis competitors

• At least 2 year experiences at the same position
• Proficient system use: OTA Extranet, Channel Manager, PMS Opera-Smile
• Attention to details and careful manual
• English ,computer skills
• Internet, web browser, Microsoft Excel – Word, PowerPoint
• Can start to work as soon as possible