Casual Guest Experience Attendant

  • Casual
  • Company Location: Oaks Mackay Rivermarque Hotel

Company Description

Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. Our modern and fully equipped apartments, residences and suites are what make our Guests return time and time again. 

Job Description

Joins Oaks Mackay Rivermarque Hotel and Oaks Carlyle Suites as a casual Guest Experience Attendant. 

Duties include:

  • Work in multiple departments including Front Office, Food and Beverage, Housekeeping & Maintenance 
  • Welcome and check in guests
  • Communicate professionally
  • Assist guests during their stay
  • Availability to work shifts between Monday to Sunday between 6.00am and 11pm.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You are an all rounder that enjoys gaining experience in different roles across the property. 

Qualifications

Study for free and receive $1000!*

Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.

  • Receive a nationally recognised certificate
  • Attend training during work hours
  • Network with team members across hotels
  • On completion, you will receive $1000 AUD

*Please enquire with the hiring manager for eligibility details and terms and conditions.

Previous experience is advantageous. On the job training is provided.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
  • Discount when you visit any of our restaurants, cafes, bars and wellness retreats
  • 50% off The Coffee Club VIP membership
  • Furniture, Australia Zoo, Medibank insurance discounts. 
  • Career progression & education assistance
  • Wellbeing programs (Uprise)
  • Reward & Recognition programs

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

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