Front Office Manager

  • Full-time
  • Company Location: NH Dubai The Palm

Company Description

NH Dubai The Palm: Eclectic Elegance on Palm Jumeirah

Feel the ambiance at our exciting new four-stars hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe.

Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.

Guests are just a short journey from all Dubai’s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel’s lively sports bar, set to be one of the new ‘go to’ spots in Dubai.

Job Description

As Front Office Manager, you will manage the effectiveness of the day-to-day Rooms operation. The priority of your role will be working closely with the Rooms Division department leaders and other department leaders to ensure the highest level of service delivery to meet guest satisfaction and exceed their expectations. Your main responsibilities will include implementation of all Rooms Division brand standards and best practices, providing training and development opportunities for all team members, and effective management of the Rooms Division expenditures and budgets.

Qualifications

• Degree in hotel management or related field
• Experience in Front Office or Housekeeping up to division head level
• Strong commercial/business acumen
• Passion for quality and result driven
• Fluent in English, Spanish or German - both in spoken and written.

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