Guest Service Supervisor

  • Full-time
  • Company Location: Anantara The Palm Dubai Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

The Guest Service Supervisor is a key ambassador for the resort and the Anantara brand. He or she creates one of the most powerful first impressions to our guests.  Guest Service Supervisors all have a friendly and outgoing personality, and are genuinely interested in meeting and serving new guests from all over the world.  The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, resort representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency and friendliness.

 

Qualifications

• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken

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