Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

As Hotel Manager you will ideally have a food & beverage management background, be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. Reporting to the General Manager, you will be responsible for the day to day management of the hotel. You will manage, lead and develop your Heads of Department whilst they manage and support their teams ensuring that the highest of standards are delivered and ensuring budgeted profitability achieved.

You will oversee all business areas with an eye for detail. Ensuring brand standards are consistently delivered while utilizing guest feedback to increase performance against KPI’s. You will embrace accountability for delivering the hotel business plan, supporting and enabling the bigger picture whilst ensuring company policies and procedures are adhered to.

The ideal candidate will currently be a Hotel Manager, Operations Manager or Director of Food & Beverage in a large operation used to working in a fast-paced environment. You must be confident, have presence, have a passion for service delivery, be commercially astute and enjoy working in a busy operation. You will be agile in your thinking and be able to effectively manage your time to meet business needs.

The key success to this role is instilling a great team environment, ensuring excellent customer service whilst growing the business. Arabic native speaker is a must.

This is an excellent opportunity to become part of a unique hotel and part of an international company with ambitious growth plans. We invest in quality training, development, and offer benefits and initiatives to ensure we nurture our talented colleagues.

• Previous position as hotel manager in the hospitality industry, preferably with an F&B background.
• Arabic Speaker is mandatory
• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.