Learning Executive (Zambian Nationals Only)

  • Full-time
  • Company Location: Avani Victoria Falls Resort

Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

  • Assist to plan, communicate, implement, evaluate and monitor property training programmes.

  • Coordinate and track all training being carried out in the hotel on an ongoing basis.

  • Helps Team Members identify specific behaviors that will contribute to service excellence and ensures Team Members receive on-going training to understand guest expectations.

  • Prepare regular reports and presentations as required monthly.

  • Manage training materials inventory, ensuring that materials are available in good condition at all times.

  • Monitor and report eLearning progress and participation.

  • Meets with departmental trainers regularly and provide training, coaching and support to ensure training effectiveness. Provides help in coordinating training for these trainers too.

  • Actively participate in all People & Culture activities.

  • Attend and contribute to all training sessions, meetings and activities as required.

  • Carry out any other reasonable duties and responsibilities as assigned.

Qualifications

  • Good planning and organizing skill.

  • Ability to work independently to deliver results.

  • Ability to perform a wide range of multiple-tasks.

  • Proficiency in English and computer literate.

  • Strong interpersonal skills.

  • People centric.

Education:

  • Minimum Diploma/Degree in Human Resources or any related fields.

  • Minimum 3-years experience in learning and development, hospitality experience advantageous.

Additional Information

We have an inspiring organizational culture, driving to unlock the impossibilities. This culture is the foundation in everything we do here. If you are a highly motivated, extremely organized learning professional and are looking for an opportunity to grow, then Minor Hotels is right for you.

 

Closing date:  25th  May 2022

Privacy Policy