At Anantara we always behave in the following way…

·           We have pride in the work we do, how we present ourselves, and how we communicate with our guests and our colleagues.

·           We use our initiative and always find the best way to solve a problem for a guest or a colleague.

·           We work as a team with colleagues across all departments to deliver the highest quality of service on all occasions.

·           We always think of new ways to surprise and delight our guests.

·           We treat guests and colleagues with dignity and respect.  Everyone is important.

·           We hold ourselves to the highest standards of honesty and integrity.

·           We are proud to represent our hotel and our country to guests from all over the world. 

·         To assist in the preparation & service of food, prepare mis-en-place for the outlets as required.

·         Adhere to Anantara food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.  Continually look to recommend improvements and additions to the Anantara presentation guidelines.

·         To keep all working areas clean and tidy to maintain hygienic surroundings.

·         Maintain food safety & protection. All food in working areas should be in compliance with food handling techniques, including dating, proper storage, rotation, etc. Maintain basic food safety and sanitation practices.

·         Taking responsibility for looking after all hotel property and facilities.

·         Participating in departmental training to improve departmental skills and hotel service levels.

·         Maintaining and oversee adherence to departmental checklists and cleaning schedules

·         Assisting at events, banquets and other functions as required

·         Adhering to all personal hygiene and grooming standards, fire safety rules and health & safety rules.

HOW YOU CAN SUCCEED IN THIS ROLE

Within Anantara, the top-performing people who do this job always demonstrate the following attitude:

·         Working with Others:

• They always try to anticipate and exceed the needs of customers and colleagues
• They use their own initiative and good judgement to solve problems in a calm and efficient way

• They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
• They act with personal professionalism and integrity at all times

·         Taking Responsibility:

• They always conduct business honestly and fairly.  They keep sensitive information confidential.
• They can prioritise their workload effectively and be organised and structured at work
• They manage their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
• They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy.

·         Delivering Results:

• They are committed to meeting and exceeding all performance standards
• They constantly look to develop their own professional skills and abilities
• They perform job tasks in line with established policies and procedures
• They always try to provide a top-quality experience to all our guests.

• Working with Others:
  • They always try to anticipate and exceed the needs of customers and colleagues
  • They use their own initiative and good judgement to solve problems in a calm and efficient way
  • They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
  • They act with personal professionalism and integrity at all times
  Taking Responsibility:
  • They always conduct business honestly and fairly. They keep sensitive information confidential.
  • They can prioritise their workload effectively and be organised and structured at work
  • They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
  • They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.