Restaurant Reservations Agent

  • Full-time
  • Company Location: Anantara World Islands Dubai Resort

Company Description

Anantara World Islands Dubai Resort is in the World Islands archipelago, located in the Arabian Gulf, approximately four kilometres off the coast of Dubai in the UAE. The new resort is the first hotel in the South American continent of the World Islands development. The island will be completely dedicated to the resort, with guests able to access by boat in just 15 minutes from the jetty at Anantara The Palm Dubai Resort.

The property will feature 70 keys comprised of suites, beach and pool villas. Villas will have a private pool, an outdoor dining area and direct access to the beach, making the perfect retreat for families and couples. In-room spa treatments, a gym and a kid’s club will also be part of the new resort's amenities. Flora and fauna are abundant on the island, so it is truly a place to escape the city and immerse in nature.

Dining options will include a Mediterranean al fresco restaurant and Arabic-Indian specialty dining, perfect for romantic dinners and offering barbecues on the beach. In addition, freshly caught seafood will be prepared by a talented in-house team of chefs who will bring the finest fare to the island. A stylish bar lounge will offer magnificent panoramic views of the Dubai skyline, including the famous landmarks Burj Khalifa and Burj al Arab, even more special at sunset.

Job Description

To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the Food & Beverage - Restaurants.  Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. 

The Restaurant Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills.  A positive attitude, knowledge of the hotel and attention to details are all key requirements in Anantara 

At Anantara, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Qualifications

  • With 2 experience in a 5* hotel & resort in a similar role
  • Currently residing in the UAE
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