Marketing Manager

  • Full-time
  • Company Location: Oaks Ibn Battuta Gate Dubai

Company Description

For travelers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.

Job Description

Please note that this is not an exhaustive list of everything that needs to be done.  Oaks employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

·       Excellent command of the English language, both written and spoken, for liaison with media, writing of press material, writing of internal communications, marketing copywriting and proof-reading.

·       Ensure that you fully understand the business strategy and positioning of the Oaks brand, and that you are able to effectively articulate this positioning in the marketplace.  This is a responsibility of all Sales and Marketing professionals, regardless of their responsibility level.

·       Maintain a personal up-to-date knowledge on all Oaks product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.

·       Prepare presentations of hotel information in the media, on industry websites and directories and all other relevant online and paper-based publications.

·       Collate and distribute media references to the hotel and the brand, and proactively circulate to all relevant internal parties

·       Assist the corporate Marketing team in all marketing or public relations focused projects.

·       Conduct market research on competitor hotels within the industry that is seen as relevant and delivering competitive advantage to the brand, in that the research is valued and eagerly awaited by the corporate and operational leadership teams.

·       Maintain and continually improve the hotel library of photography, DVD, video and other electronic media.

·       Solicit and obtain external sponsorship for promotions and special projects

·       Maintain the media database.

·       Proactively work on social media plans and postings on a daily basis

·       Ensure the website content is up to date for all hotels within the Area utilizing the procedures and processes set out by the corporate office.   

·       Co-ordination of translations.

·       Preparation of LPOs for the department and co-ordination with the procurement division.

·       Achieve all personal performance objectives, working with department leadership to ensure these objectives are met.

·       Take responsibility for your own professional development including strong financial literacy and negotiation skills, brand development, PR and marketing skills needed to become a future Marketing Leader for Oaks.

·       Maintain accurate management status reporting on business results, and associated action planning.

·       Practice effective cost control and adhere to internal procedures for approval of expenditure

·       Actively participate in media familiarization trips, site inspections, photoshoots as required to meet the targets of the hotels.

·       Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.  In particular this includes Sales, Front Office, Reservations, and Events colleagues.

·       Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.

·       Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns

·       Provide all assistance to guests and clients in a proactive, professional and friendly manner

Qualifications

English is key and supporting languages is additional benefit.

Seasoned Marketing & Communications Manager with Marketing, PR and Social Media knowledge to take care of the hotel’s requirements from Rooms and F&B projects

An expert in managing campaigns, stakeholders, multitasking, executing promotions, social media page management, media management and understanding the brand guidelines.

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