Reservations Agent

  • Full-time
  • Company Location: Oaks Ibn Battuta Gate Dubai

Company Description

For travelers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.

Job Description

You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Supervisor. You will manage incoming reservation requests in order to avoid a back log, ensure daily trace reports/follow up systems are being used effectively and maintain effective office administrative procedures within the department to-detect-and-safeguard against double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.-

Qualifications

• College degree in hotel management.
• 1 years experience in hotel reservation or rooms division.
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local markets, and local competitors.

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