Guest Service Agent

  • Dubai - United Arab Emirates
  • Full-time
  • Company Location: Oaks Liwa Heights

Company Description

If you are a traveler seeking stylish short/long term accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay magnificent.

Job Description

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.


• A strong focus on customer service
• Prior experience in hotel front office operations is preferred
• Excellent communication skills; fluency in English is required
• Be able to work shifts, weekends and public holidays
• Computer skills in Ms Office; experience with current Opera System is preferred

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