Reservation Agent

  • Dubai - United Arab Emirates
  • Full-time
  • Company Location: Anantara The Palm Dubai Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms.  Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue. 

The Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the guest’s satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills.  A positive attitude, knowledge of the hotel and attention to details are all key requirements in Anantara Reservations Officers.

At Anantara, we are proud to represent our hotel and our country to guests from all over the world.  We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Qualifications

  • With 2 experience in a 5* hotel & resort 
  • Arabic speaker is a must 
  • currently residing in the UAE
  • Arabic Speaker
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