Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.

Electronic Distribution

• To implement Hotel long-term Electronic Distribution Strategy working in line with corporate guidelines for Minor hotels or properties as designated.
• To search and select Online Travel Agents to implement SOPs for various International & Regional Online Travel Agents covering commercial terms, top source and guest geography markets, content management procedures, billing & payment information, etc plus tracking procedures and connectivity issues.
• To monitor and report on the hotels’ effective use of electronic distribution tools and procedures in areas of business intelligence to maximize hotel’s competitive advantage in the marketplace.
• Establish reports from OTA’s account mangers quarterly to prepare the document for MHG’s Q-Reviw.
• Monitor all online offerings and comp set regularly.
• Measured on rate parity issues when its alerted by MHG through rate gain and or rate 360.

Ecommerce

• Responsible for defining the strategy and execution of ecommerce activities
• Support hotel marketing and revenue management by developing digital marketing and Ecommerce programs. Digital marketing efforts will include: Search Engine Marketing (including PPC and SEO), Mobile Marketing, Display Advertising, Email Marketing and assisting with Social Media Planning.
• Oversee Ecommerce activity including the management of the hotel’s web site and mini-sites in line with corporate guidelines together with marketing.
• Oversee the relation with OTA and the implementation of strategies to maximize the production and revenues.
• Implement best practice rules to optimize content (images, content, links, and accurate translations) relevancy, accuracy and performance on Brand.com and work with the Marketing & Communications team on corrective actions.
• Develop measure and optimize ROI on new traffic generating channels.

 Site Development

• Develop Ecommerce strategies and best practices for the hotel web site such as content management, traffic driving tactics and strategies
• Work closely with Marketing Communication team to maintain relevant and search oriented key words and is up to date and optimized

 Revenue Management

• Assist the revenue team at each property in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity in Electronic distribution strategies on an on-going basis.
• Monitor and control that the distribution through all channels Distribution strategy and closely monitor business shifts between channels (Channel Management).
• Monitor and control that the Dynamic Pricing Strategies is adhered to and promoted with global and local distribution partners.

• Proven background in sales in a 5 stars hotel chain with a minimum of 2  years’ experience.
• Ability to manage the relationship with team members, owners, key corporate and leisure accounts.
• English speaking, understand the local market behavior.
• E commerce related systems literacy.
• Excellent communication skills both verbal and written.
• Strong computer related skills.